Frequently Asked Questions
From Cart to Closet - All Your Questions, Elegantly Answered
It’s easy as a pleat!
Browse our collection, fall in love with your favorite saree, and hit “Add to Cart.” Then just follow the prompts at checkout, choose your payment method, and voilà — magic in motion.
We don’t believe in fashionably late.
Most orders ship out within 24 hours. For custom or high-demand pieces, it may take 5–7 business days to get things just right.
Once your saree sets off on its journey, you’ll get a tracking link via SMS or email — so you can follow every step until it reaches your doorstep.
Change of heart? We understand.
We offer exchanges or store credit for approved returns — while refunds aren’t available, your style credit stays with you and is valid for a full 365 days, giving you plenty of time to find your next favourite.
Once your return passes our quality check, we’ll send you store credit (excluding shipping) — ready to be used for your next beautiful pick!
We try our best to match every pixel!
Still, slight color variations may occur due to lighting or screen settings. Every piece is still a stunner — we promise.
Looks suspicious? Trust your instincts!
Don’t open it — just grab a photo and a quick video of the package as-is and send it to us at Email. We need both to work our magic. No proof, no help — and we’d hate for that to happen!
Ugh, that’s not the kind of surprise we like.
If something’s off, let us know within 48 hours — but wait! We’ll need a photo and a video showing the issue clearly. It’s our non-negotiable way to keep things fair and fabulous for everyone.
Missing piece? We’ve got detective mode ON 🕵️♀️
But to begin the hunt, we’ll need a video of your unboxing and a photo of what you received — within 48 hours of delivery. No video, no resolution — it’s a must!
Cancellations can happen due to payment failure, out-of-stock styles, or order verification issues. We’ll notify you via SMS or email if this happens.
You can cancel your order before dispatch. Once your saree is packed and ready to ship, cancellations won’t be possible. For urgent requests, call us directly!
Yes, we do! SAHANI’S now delivers worldwide, bringing our handpicked sarees to you wherever you are.
International orders are typically delivered within 10–15 business days, depending on your location and customs clearance. Please note that any customs duties or import taxes levied by your country are payable by the recipient.
Wherever you are in the world, your SAHANI’S moment is just a few days away. ✈️💫
It’s easy as a pleat!
Browse our collection, fall in love with your favorite saree, and hit “Add to Cart.” Then just follow the prompts at checkout, choose your payment method, and voilà — magic in motion.
We don’t believe in fashionably late.
Most orders ship out within 24 hours. For custom or high-demand pieces, it may take 5–7 business days to get things just right.
Once your saree sets off on its journey, you’ll get a tracking link via SMS or email — so you can follow every step until it reaches your doorstep.
Change of heart? We understand.
We offer exchanges or store credit for approved returns — while refunds aren’t available, your style credit stays with you and is valid for a full 365 days, giving you plenty of time to find your next favourite.
Once your return passes our quality check, we’ll send you store credit (excluding shipping) — ready to be used for your next beautiful pick!
We try our best to match every pixel!
Still, slight color variations may occur due to lighting or screen settings. Every piece is still a stunner — we promise.
Looks suspicious? Trust your instincts!
Don’t open it — just grab a photo and a quick video of the package as-is and send it to us at Email. We need both to work our magic. No proof, no help — and we’d hate for that to happen!
Ugh, that’s not the kind of surprise we like.
If something’s off, let us know within 48 hours — but wait! We’ll need a photo and a video showing the issue clearly. It’s our non-negotiable way to keep things fair and fabulous for everyone.
Missing piece? We’ve got detective mode ON 🕵️♀️
But to begin the hunt, we’ll need a video of your unboxing and a photo of what you received — within 48 hours of delivery. No video, no resolution — it’s a must!
Cancellations can happen due to payment failure, out-of-stock styles, or order verification issues. We’ll notify you via SMS or email if this happens.
You can cancel your order before dispatch. Once your saree is packed and ready to ship, cancellations won’t be possible. For urgent requests, call us directly!
Yes, we do! SAHANI’S now delivers worldwide, bringing our handpicked sarees to you wherever you are.
International orders are typically delivered within 10–15 business days, depending on your location and customs clearance. Please note that any customs duties or import taxes levied by your country are payable by the recipient.
Wherever you are in the world, your SAHANI’S moment is just a few days away. ✈️💫
